When Marina opened a Café in Denver, she wanted more than just great coffee. She wanted community. But even with amazing baristas and latte art for days, customers weren’t returning as often as she’d hoped.
“We had a paper punch card,” Marina said. “People lost it. We had no way of tracking who came in, or why they didn’t come back.”
Going Digital
A friend told Marina about ReviewsFlo’s digital loyalty cards. In 15 minutes, she had one designed and sent to her regulars. Customers could save it directly to Apple or Android Wallet—and better yet, she could send push notifications any time.
The Results
- 🔁 Repeat visits doubled in the first 30 days
- 💳 35% of monthly revenue was from loyalty card users
- 📲 Open rates on push notifications averaged 91%
“It was like flipping a switch,” Marina said. “People actually came back to use the rewards, and spent more when they did.”
Q&A With Ember Café
Q: How did customers respond to the digital cards?
“They loved it. Most already used Apple Pay—this just felt native.”
Q: Did it take long to set up?
“Not at all. I had a custom card ready that same day.”
Q: Was it worth the $199/month?
“Yes—loyalty sales alone covered it in the first two weeks.”
ReviewsFlo vs. Loyalty-Only Tools
| Platform | Mobile Wallet Cards | Push Notifications | CRM Integration |
|---|---|---|---|
| ReviewsFlo | ✅ Yes | ✅ Unlimited | ✅ Yes |
| TapMango | ✅ Yes | ✅ Limited | ❌ No |
| Fivestars | ✅ Yes | ✅ Limited | ❌ No |
🎁 Want More Loyal Customers?
If you want customers to come back, remind them—and reward them.
🎉 Try ReviewsFlo free for 14 days – and start building your own loyalty tribe.
