Tina Jacobs, a Hormone Replacement Clinic with one Colorado location, had outgrown their software stack. They used one platform for booking, another for reviews, another for SMS—and spreadsheets for everything else.
“It was a mess,” said co-founder Tina Jacobs. “We were spending more time juggling tools than helping clients.”
After being introduced to ReviewsFlo, Tina migrated everything: her CRM, calendar, SMS marketing, review requests, and even loyalty. “It felt like hiring two extra staff,” she said.
What made it work? Everything was connected. Bookings triggered review automations. New reviews fed her site SEO. Loyalty perks re-engaged dormant clients.
Q: Were you worried about switching platforms?
“Yes—but ReviewsFlo’s team migrated everything and trained my staff in 48 hours.”
Q: Favorite feature?
“Push-to-review and loyalty card triggers after appointments.”
Q: Is it scalable?
“We’re opening a third location and rolling out ReviewsFlo from day one.”
Platform | CRM | Booking | Reviews | AI Voice/SMS |
---|---|---|---|---|
ReviewsFlo | ✅ | ✅ | ✅ | ✅ Yes |
GoHighLevel | ✅ | ✅ | ✅ | ⚠️ Complex |
Keap | ✅ | ⚠️ Add-on | ✅ | ❌ No |
HubSpot | ✅ | ❌ | ❌ | ❌ No |
Lush Aesthetics saved time, money, and stress by choosing a platform that actually works together.
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