Tina Jacobs, a Hormone Replacement Clinic with one Colorado location, had outgrown their software stack. They used one platform for booking, another for reviews, another for SMS—and spreadsheets for everything else.

“It was a mess,” said co-founder Tina Jacobs. “We were spending more time juggling tools than helping clients.”

One Login to Rule Them All

After being introduced to ReviewsFlo, Tina migrated everything: her CRM, calendar, SMS marketing, review requests, and even loyalty. “It felt like hiring two extra staff,” she said.

The Results

    • ⏱️ 4 hours saved per day on admin work

    • 📈 40% increase in reviews and engagement

    • 💵 $16,000 MRR growth in 90 days

What made it work? Everything was connected. Bookings triggered review automations. New reviews fed her site SEO. Loyalty perks re-engaged dormant clients.


Q&A With Silklife Medical

Q: Were you worried about switching platforms?
“Yes—but ReviewsFlo’s team migrated everything and trained my staff in 48 hours.”

Q: Favorite feature?
“Push-to-review and loyalty card triggers after appointments.”

Q: Is it scalable?
“We’re opening a third location and rolling out ReviewsFlo from day one.”


Competitor Comparison

PlatformCRMBookingReviewsAI Voice/SMS
ReviewsFlo✅ Yes
GoHighLevel⚠️ Complex
Keap⚠️ Add-on❌ No
HubSpot❌ No


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